Privacy Policy

1. Overview

Thynk AI, LLC (“Thynk AI,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document describes how we collect, use, and share your Personal Information when you visit our website at https://www.thynk.ai or use the Thynk AI Platform (the “Platform”), and applies to information shared through electronic communications with us. By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, do not use the Platform.We may update this Privacy Policy from time to time. Any changes are effective when posted. Your continued use of the Platform after changes means you accept them.This Privacy Policy is governed by and incorporated into the Thynk AI Terms of Service.

2. Types of Information We Collect

We collect two categories of information:

Personal Information – e.g., your name, email address, phone number, job title, and other identifiers.Non-Personal Information – information that does not identify you directly (e.g., browser data, visit duration, or general usage statistics).

How We Collect Information:

Directly from you (via forms, chats, meetings, events, purchases, etc.)Automatically via cookies, pixels, and similar technologies (see our Cookies Policy)From third parties (e.g., partners, vendors, marketing platforms, data providers, and social media)

If you provide Personal Information about others, you must ensure you have legal authority or their consent to do so.

3. How We Use Personal Information

We use your information for the following purposes:

- To Operate and Improve the Platform: Including functionality, analytics, performance optimization, and user experience.

- To Support and Maintain the Platform: For troubleshooting, upgrades, performance checks, and customer support.

- To Communicate With You: Via email, phone, or in-app messages about support, updates, product features, or offers.

- For Business Operations: Accounting, billing, fraud prevention, legal compliance, and audits.

- For Advertising and Marketing: To show personalized content, measure ad performance, and improve our campaigns.

- For Research and Analytics: To understand platform usage and user behavior for internal improvements.

We do not use your data to train general-purpose AI models. Where we use AI functionality in the Platform, we follow those providers' acceptable use and data privacy standards.

4. Our Role as Processor and Controller

When you use the Platform to collect and manage your own customers’ data, Thynk AI acts as a data processor or service provider on your behalf. You are responsible for ensuring compliance with laws applicable to your collection and use of that data.For data we collect directly from you (e.g., usage data, account info), Thynk AI acts as the data controller.

5. How We Share Information

We may share your Personal Information with:

- Affiliates & Subsidiaries – for internal operations.

- Authorized Vendors & Partners – who help us deliver our services (third-party service providers).

- Marketing & Advertising Partners – to provide targeted content in line with your preferences.

- Social Networks & API Providers – where you connect external services to the Platform.

- Legal or Regulatory Bodies – when required by law or government request.

- Mergers, Sales, and Transfers – in the event of corporate transactions.

- With Your Consent – where explicitly authorized by you.

We do not sell your Personal Information and we do not share your phone number with third parties without your explicit consent.

6. How We Protect Your Information

We apply reasonable administrative, technical, and organizational safeguards to protect your Personal Information. While no system is 100% secure, we regularly assess and update our practices. Users are responsible for keeping passwords and credentials confidential.

7. International Transfers

We may transfer your data across borders. For European data subjects, transfers to the U.S. follow the Data Privacy Framework (DPF), and Thynk AI is committed to complying with its principles. See https://www.dataprivacyframework.gov for more information.

8. Your Legal Rights

Depending on your location, you may have rights to:

Access your Personal InformationCorrect inaccurate dataRequest deletionObject to or restrict processingWithdraw consent (where applicable)

See sections on GDPR (EEA/UK), CCPA (California), CPA (Colorado), and other state-specific laws for details.To exercise your rights, contact: [email protected]

9. Children’s Privacy

We do not knowingly collect data from children under 16. If we discover that we’ve received such data, we will delete it immediately.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for essential functionality, analytics, and advertising. You can manage cookie preferences in your browser or device settings. 

11. Do Not Track Signals

The Platform does not currently respond to DNT browser signals.

12. Contact Us

Questions or requests? Contact us at:Email: [email protected]

Mailing Address:

Thynk AI LLC

1881 W Traverse Parkway, Suite E-610

Lehi, UT 84043